Achievements

EVENTS:

Council hosts and supports local events to help create a proud and inviting community with opportunities for our residents to connect and belong. These events also raise the profile of the Clarence Valley and stimulate the local economy. We aim to create an inclusive community where diversity is respected and residents, regardless of age or ability, have equal access to quality services, events and opportunities.

Social and economic growth was supported though the ‘Special Events Sponsorship Program’. The program contributed $90,000 to support the delivery of 21 new and existing events in the Clarence Valley including the Jacaranda Festival, the 118th Maclean Highland Gathering, Yamba Hot Rod Run, Groove on the Grass, ValleyFest Country Folk Festival, Carols by Candlelight, Copmanhurst Calling, Ulmarra Picnic in the Park, Clarence Valley Camp Oven and Music Festival, Lower Clarence Dance Eisteddfod and Grafton Aero Club’s Wings and Wheels Open Day.

Two major Council events for the year were Groove on the Grass and Prince Street Marketta. Groove on the Grass at Market Square in January was a phenomenal success. The family-friendly event, limited to 5000 free tickets, was funded by the NSW Government’s Reconnecting NSW Community Events Program with an aim promote social and economic recovery following the pandemic. Artists Jem Cassar-Daley and Dami Im joined headline act Jessica Mauboy. In May, Council partnered with the Grafton Chamber of Commerce and Grafton Jacaranda Festival Committee to deliver the first Prince Street Marketta, an event to celebrate Grafton’s main street and boost local business as part of our ‘Rediscover Grafton’ project. Hospitality businesses served street food to more than 5000 people with entertainment by a range of local musicians and performers.  

Council promoted the annual Jacaranda Festival to an even greater extent in 2022 with digital ad campaigns, convenience advertising in airport restrooms, Australian Traveller magazine advertisements as well as local media. Throughout the festival the Council tourism officers conducted 557 surveys and supported over 1,100 visitors who came into the Visitor Information Centre. An impressive 3.9 million impressions on social media was achieved via our collaboration with VisitNSW and Tourism Australia.

Another successful event that Council proudly promotes each year is the Plunge Arts & Culture Festival. Since the inaugural festival in 2013 more than 1500 events have received free promotion and increased exposure through the festival program. 

The NSW Seniors Festival 2023 was held in February with 16 free and discounted events. The festival provided opportunities for older citizens to try something new and meet people. 

OPEN SPACES, PUBLIC PARKS, PLAYGROUNDS AND FACILITIES

Projects  include Corcoran Park, Grafton Waterfront Precinct and Ulmarra Precinct. Improvements were also made to Grafton’s Prince Street, making it a more inviting and accessible space for visitors and businesses, and an important stepping-stone in the implementation of Council’s Grafton Precinct Plan.

Maintenance works on sports grounds and facilities were completed as part of flood recovery works. They included:

• Resurfacing of JJ Lawrence Basketball Court and Grafton Netball Courts.

• New change rooms at Yamba Ngayundi Sports Complex and McKittrick Park.

• New playgrounds at Ulmarra, Wherrett Park Maclean, Lions Park Yamba and Tucabia.

• New grandstand at Hawthorne Park. 

Refurbishment and renewal works on several community halls and buildings was completed, including Ewingar Community Hall, Tullymorgan Reserve, South Grafton New School of Arts, Coaldale Hall, Wooloweyah Hall and Nymboida Hall.

Council’s Heritage Assistance Grants Program enabled maintenance and renewal works to be carried out on 18 heritage buildings and facilities at a total cost of $199,578.

Council successfully obtained funding for several significant community buildings and facilities. Extensive planning was carried out to deliver these important assets to the community. Works have commenced on the Regional Aquatic Centre which is expected to be completed and open to the public for the 2024/2025 summer. Development of the Yamba Community and Maclean Community Precincts.

Strategic planning activities included progress on the development of the Harwood Riverfront Precinct Plan and the Lawrence Community Economic Plan.

CONNECTING AND CELEBRATING OUR FIRST NATIONS PEOPLES

NAIDOC Week was celebrated through a range of events across the Clarence Valley in July. Council provided opportunities to celebrate culture through flag raising ceremonies, community workshops and morning teas. First Nations stories were told during a Storytime program at Clarence Regional Libraries.

Reconciliation Action Plan (RAP) was developed to formalise Council’s ongoing work in promoting a culturally safe and inclusive community. A draft plan has been prepared for submission to Reconciliation Australia and is expected to be endorsed in 2023/2024.

Council held First Nations Community Round Table meetings during February and May in Yamba, Maclean and Grafton to consult with and strengthen relationships with our traditional owners. Cultural Awareness Training was attended by Councillors in March.

CLARENCE VALLEY LIBRARIES

Over the years, libraries have become community and social hubs and to support that Clarence Regional Library hosted several programs and activities.

The Youth Week event, Live ‘n’ Loud, at the Grafton Library was a highlight of the year as well as several other school holiday activities.

Other highlights were the new Vintage Film Club, held at Iluka and Grafton each month, and the biennial Mini Writer Festival which provided an opportunity for local writers to engage with and collaborate with well-known authors.

ART AND CULTURE

Council won the NSW National Trust Heritage Award for The Building Bridges Emu Projection in the ‘Events, Exhibitions and Tours’ category. The projection was part of Council’s Building Bridges Project, which is funded by the NSW Government’s Stronger Country Communities Fund. It involved projecting artworks by local First Nations artists celebrating the endangered Coastal Emu onto the Sunshine Sugar building in South Grafton throughout the Jacaranda Season. Council worked with local First Nations artists, Sunshine Sugar, Esem Projects, Transport for NSW and Australian Rail Track Corporation to bring the project to fruition.

Infrastructure improvements to Prince Street Grafton, as part of the Rediscover Grafton project, provided opportunities for local artists and writers to showcase their work. The initiative included a gnome hunt, the Superorganism lighting display, a Grafton Regional Gallery Art Trail, First Nations Story Trail and the The Long Way Home Young Authors Story Trail.

In commemoration of the 2022 floods, Council delivered a public art project involving more than 20 local artists, commissioned to create artworks that marked the significant impact the flood events had on the Clarence Valley community. The project was made possible through NSW Government grant funding for Northern Rivers councils that were flood affected. Art panels are on display in Grafton along Prince Street’s revamped streetscape and large-scale murals were created on the Lawrence Water Tower and the Harwood Bridge.

Another Council public art project, Illuminate, was a feature of the Jacaranda Season for a second year. Lights installed throughout Seen Park lit up Jacaranda trees at night for the duration of the festival, creating a spectacular display, and a space for events that attracted more visitors to the area.

The Grafton Regional Gallery experienced its biggest year of attendance in its 35- year history with 64,561 visitors. More than 9,000 people visited the gallery’s Summer Sensations program featuring the Archibald Prize 2022 Regional Tour. The 2022 Jacaranda Drawing Award (JADA) exceeded expectations, attracting 13,500 visitors. The gallery continued to focus on supporting and promoting the work of local artists with 78 participating in exhibitions throughout the year. Major gallery initiatives included ‘Inland See’ and ‘Figuring Ground’, an exhibition of work by LGBTQI artists focused on promoting diversity and inclusion. A series of residencies supporting exhibition and collection development were hosted, as well as the Arts Northern Rivers Artist Respite Program offering ten  residencies to artists affected by the 2022 floods.

SUPPORTING COMMUNITY

Council supports social and economic growth though several sponsorship programs and initiatives to help people and organisations in our community to thrive. Council received funding from the NSW Government’s Reconnecting Regional NSW for the program that supported events including Carols by Candlelight, Nymboida Music Nights, Groove on the Grass, Copmanhurst Calling, ValleyFest Country Folk Festival and Ulmarra Picnic in the Park. 

The Special Event Sponsorship Program was developed to help eligible events and sports tourism initiatives. A total of 11 events held between April and July received $29,000 in funding under Round Two of the program. This included the Clarence Valley Camp Oven and Music Festival at Nymboida ($10,000), 118th Maclean Highland Gathering ($6,500), Lower Clarence Dance Eisteddfod ($2,500) and Grafton Aero Club’s Wings and Wheels Open Day ($1,500)

The Get Connected program provided free drop-in sessions twice a week at the Grafton Library to help seniors with their digital literacy skills. In addition, Tech Savvy Seniors sessions were held at Maclean, Yamba and Iluka libraries in February.

The Community Initiatives Program supported non-for-profit organisations to produce new or continuing projects. More than $60,000 in funding was approved for 39 applications in the first quarter, supporting a range of organisations including the Grafton Community Shed, Maclean Lions Club, Dundurrabin Public School, Chatsworth Hall and Yamba Patchwork and Art Group. 

Council’s Cultural and Sports Trust Fund is a grant-based program developed to help residents achieve their goals on a state and national level at cultural and sporting events. Grafton hockey stars Shanae Crispin and Zayden Third travelled to Darwin to represent NSW in the 2023 Australian National Under-15 Hockey Championships. The pair received $300 each towards travel, accommodation, and other associated costs.

YOUTH ENGAGEMENT, SUPPORT AND EVENTS

Council proudly supports cultural and inclusive programs for young people in our community. We aim to create a community supportive of its young people and their safety, growth and development and that provides opportunities for their participation and feedback on decisions that affect them.

Council held community engagement Youth Week forums during April in Grafton and Maclean, providing more than 70 young people with an opportunity to express their ideas and views on matters that affect them. Many participants provided their contact details to be involved in future engagement opportunities and more indepth conversations during the first quarter of 2023/2024.

Council held a number of Youth Week events in April, attracting more than 1400 young people, giving them opportunities to express their ideas and views, act on issues that affect their lives and have fun. A standout event Live ‘n’ Loud had its most successful year to date with more than 300 people attending the concert at Grafton Library, which featured performances from an array of the region’s up and coming musical talent.

Council’s ‘Out of the Box’ program provided afternoon activities at purpose built youth boxes located throughout the Clarence Valley, catering for young people aged between 12 and 25. The program is designed to provide a safe and respectful environment for young people to hang out, as well access information about available services.

HOUSING

Council is committed to facilitating an appropriate mix of affordable housing for the community that meets the various stages of life, enhances living standards and improves education and employment opportunities.

Council is developing a Local Housing Strategy and Affordable Housing Policy that will guide where, when and how housing should be delivered across the Clarence Valley to meet the future needs of our changing and growing community. It will inform decision making for land use planning, development applications, investment, advocacy, and resource allocation in the immediate, short and long term. Council successfully secured a $150,000 grant from the NSW State Government’s Regional Housing Strategic Planning Fund to develop the strategy.

Community Consultation was conducted in late 2023 and the final strategy and affordable housing policy was reported to Council in the first quarter of 2024.

CRIME PREVENTION

Council aims to create and maintain a safe community that encourages healthy lifestyles. We support various organisations and chambers to identify and seek funding for crime prevention and safety technology, activities and programs.

Council developed The Crime Prevention Strategy 2023-2026 in partnership with police from the Coffs/Clarence Police District.

Analysis of crime data and statistics identified priority crimes affecting our area and actions and strategies were developed to address those offenses.

We supported events for The Clarence Valley Domestic and Family Violence Committee as part of the ‘16 Days of Activism’ global campaign to end violence against women.

A community awareness breakfast was held at the Grafton Library with around 130 community members attending including the General Manager and executive members, senior police, and local MPs.

Council supported the Clarence Valley Local Drug Action Team (LDAT) to address local drug and alcohol related issues in the Clarence Valley. The LDAT identified issues involving young people who were engaging in risky behaviour and making unsafe choices whilst under the influence of drugs or alcohol.

An interactive education package around safety and decision making, mythbusting and the importance of looking out for each other, was developed and delivered to Year 9 students at Maclean High School. The session received positive feedback from its recipients and as a result will continue to be delivered as part of Council’s ‘One Stop Shop’, wellbeing program.

Following an increase in property theft during the summer holiday period Council implemented the ‘Look Lock Leave’ tourism safety awareness campaign. Caravan parks and open spaces managed by Council were focus areas, educating people to lock away their bikes, scooters, eskies, and fishing equipment when visiting.

DISASTER RESILIENCE AND RECOVERY

Council worked with the Rural Fire Service to release mapping of bush fire prone areas to better inform decision-making for future developments and address potential risks.

It will help guide choices around building materials, locations, buffer zones, and onsite water storage. Following the devastating 2019/2020 bushfires that destroyed 168 local homes and damaged many more properties, including in some areas previously thought to be safe, of bushfire prone land to better inform decision-making for new development.

Another milestone includes the completion of a six kilometre mains water pipeline to Grafton Regional Airport, extending from the Clarence Correctional Centre, which will improve bushfire emergency response time. Completion of the pipeline supports the combined Fire Control Centre/Emergency Operations Centre, funded following recommendations from the 2020 Bushfire enquiry.

Council supported the launch of the Resilient Clarence Interactive Digital Map, showcasing the personal accounts of survival, strength and resilience from the devastating 2019/2020 bushfires. The map can be accessed at the Grafton Library and online.

In collaboration with the Rural Fire Service, Council supported the Simtables for Community Empowerment project, which featured digital three-dimensional modelling, used to help local residents prepare for disasters such as bushfires. Face-to-face community sessions have been held to help participants create effective bushfire survival plans.

We contributed to reducing bushfire hazard and related management actions in accordance with the Clarence Valley Bush Fire Risk Management Plan, including completing Asset Protection Zone maintenance works around Dundurrabin Community Centre as well as at the coastal villages of Iluka, Angourie, Minnie Water and Wooli. Works in accordance with Village Protection Strategies at Woombah, Brooms Head and Sandon were managed by Council using private contractors. Council continues to play a proactive role on the Clarence Valley Bushfire Risk Management Committee with the overall objective of reducing risk from bushfire events.

Funding was obtained for drainage improvements at four outdoor sporting facilities. Around $1.2 million in works has been established. Works will commence soon at Hawthorne Rodeo and Rushforth parks in South Grafton, Barnier Park at Junction Hill, and the ruby league field at the Yamba Sports Complex. The improvements will reduce the impact of prolonged wet weather on usage of the facilities.

Clarence Valley Emergency Management Plan (EMPLAN) was updated and endorsed by both the Local and Regional Emergency Management Committees in July. A complete audit of all evacuation centres, involving a review of hazards and risks, and the vulnerable facilities list was conducted. As part of the EMPLAN and in collaboration with Iluka Community Organisation Preparing for Emergencies (ICOPE), we developed the Community Managed Evacuation Centre (CMEC) action plan, the first if its kind in the Clarence Valley.

STRATEGIC PLANNING

In 2022/2023 Council made further improvements to our infrastructure planning and development framework. Some highlights from the year included:

Roads Policy

An updated Roads Policy was adopted at the Ordinary Council Meeting in June 2023. The 2019 version of the policy was reviewed before going on public exhibition for six weeks in April. The primary purpose of the policy is to outline the level of service and response to the full scope of road related issues. It is based on a risk management approach to provide a systematic method of identification, evaluation and prioritisation of maintenance works on the roads and bridge network.

Active Transport Strategy (Pedestrian Access and Mobility Plan and Bicycle Plan)

An Active Transport Strategy is being developed to encourage more people to choose walking and cycling and for journeys to be safer, easier and accessible for all. The strategy will address pedestrian access and mobility needs in relation to Council’s Pedestrian Access and Mobility Plan and Bike Plan. Engagement and community consultation took place in 2022/2023 with the plan to go out for public exhibition in the 2023/2024 year.

Flood Risk Management Plans

Consultant engaged to prepare flood study as first stage of consolidating plans. Draft flood study submitted in December 2022. Further comments provided to consultant and updated draft flood study reported to the Floodplain Risk Management Committee in May. Project will extend into 2023/2024.

Open Space and Recreational Management Strategy

Staff consultation is proceeding regarding the review of the Open Spaces Strategic Plan and Sports Facilities subplans to align with the recent service review. Draft Public Halls Strategy complete and under final review before being reported to Council.

Facilities Management Plan

Facilities service provisions such as cleaning are currently under review and will inform preparation of a Facilities Management Plan. The property team are currently reviewing the annual lease and licence program with a view to improving usage of facilities under these arrangements. 

Integrated Water Cycle Management Strategy

Council has engaged with consultants on the Integrated Water Cycle Management strategy which aims to maintain and improve water quality and security in the Clarence Valley.

Review CBD amenity and establish Service Level Agreements 

Commencement of the key actions from the Grafton Precinct Plan, including the trial to Prince Street funded by the Streets and Shared Spaces program. The Rediscover Grafton Project has been successfully completed. An audit and recommended next steps will be reported to Council during 2023.

CIVIL SERVICES

The 2022/2023 financial year for the Civil Services Section was predominantly focused on restoring flood damaged assets back to their pre-condition function. The majority of works were largely completed during the Immediate Recovery Works Phase of the Disaster Recovery Funding Arrangements which concluded on 31 January 2023. Over 155 road infrastructure assets were restored during this period at a claimed value of just over $15M.

The School Zone Infrastructure Program

Council to delivered 16 separate school zone upgrade projects through out the Clarence Valley. These works are creating safer pedestrian connections for children, their parents and carers, and the school community, and include improved signage and line-markings, new and upgraded footpaths, upgraded zebra and raised pedestrian crossings (wombat crossings), pedestrian fencing, kerb ramps, guttering and lighting.

These road improvements can help save lives by reducing car speeds within school zones and giving pedestrians safe route options when walking to and from school.

Clarence Way, Keybarbin

Clarence Way at Keybarbin received a $5 million-plus upgrade with improvements to road alignment, formation and sealing 5km of previously unsealed road.

Bridges

By the end of 2022/2023, 20 of the 31 bridges funded by the NSW Government’s Fixing Country Bridges program Round 1 were opened to traffic, and construction underway on another five. The remainder of the Round 1 bridges will be completed in 2023/2024. Fixing Country Bridges Round 2 funding has been secured for 5 more bridge replacements including Bluff Bridge on Orara Way. Site investigations and concept design development for Bluff Bridge is advanced and will progress to a design and construct tender for construction in 2023/2024.

Improving crash-risk locations

Black Spot Funding, which targets road locations where crashes are occurring or are at risk of occurring was awarded to Council and enabled the delivery of a 2km road upgrade to a previously dangerous section of road on Brooms Head Road.

River Street Maclean

Repair program and block grant funding were used to upgrade 1.2km of River Street, Maclean creating a more resilient pavement with the utilisation of foamed bitumen.

Townsend Industrial Estate

The Townsend Industrial estate upgrade project was completed and funded through the heavy vehicle safety and productivity grant provided to fund infrastructure projects that improve the productivity and safety outcomes of heavy vehicle operations across Australia.

Yamba Bypass

Investigations have commenced and include a preliminary environmental investigation to scope biodiversity, cultural and environmental values of the corridor. A consultant was engaged in Q2 following issue of brief/request for quotations. A report of the findings has been prepared and will be submitted to Council for consideration in the first half of 2023/2024.

Pringles Way

Shoulder widening and safety improvements were completed and funded through the Federal Blackspot funding program. The intersection of Ryries Road and Pringles Way was upgraded to provide wider shoulders and safer environment for vehicles turning into Ryries Road and through traffic. 

Grafton CBD – Streets As Shared Spaces

A trial commenced along Prince St with the inclusion of nose in parking and widened footpaths, along with planter boxes to aid in the separation of parking and path, along with adding to the streetscape.

Grafton CBD – Raised pedestrian crossings

The two crossings along Prince St in the CBD were upgraded to raised crossings (wombat crossing) to provide a safer environment for pedestrians and improved accessibility.

Glenreagh town entry treatments

Town entry treatments were installed on the northern and southern entrance to Glenreagh community. A variable messaging sign was also installed to aid in reducing driver speed and awareness 

OPEN SPACES AND RECREATIONAL MANAGEMENT PROJECTS

Grafton Waterfront Precinct

The $6.5 million Grafton Waterfront Precinct project was completed, utilising the riverbank location and transforming it into a family friendly hub for residents and visitors.

The $6.5 million project has enhanced the riverfront parklands on the north bank of the Clarence River with paved plaza areas and new community facilities, a 700m long, 3m wide shared user path, extensive landscaping, lighting, increased opportunities for river-based activities and improved access via adjoining streets.

The precinct is a flagship project within the Clarence River Way Masterplan, which aims to reinvent the Clarence as “one of the nation’s great river experiences” and redefine Grafton as a river city.

Ulmarra Precinct

Upgrade works were completed, providing renewed access to the river and upgraded park and reserve infrastructure on the riverbank. Improved road design, footpaths, landscaping, extensive drainage works and parkland facilities were constructed to enhance pedestrian experience and encourage visitors to the village as well as improve resilience to high rainfall events.

Bailey Park was redeveloped to include new barbecue and picnic facilities. It features a new playground and play equipment as well as a water play area.

Hawthorne Park

The most used arena at Hawthorne Park in South Grafton received a $240,000 upgrade, including new LED lights, aluminium grandstands, and a new spectator mound. Work commenced in this financial year and will continue into 2023/2024.

Corcoran Park, Grafton

Initial works on a $2.2 million revamp of facilities and accessways in Corcoran Park Grafton have commenced. The project, funded through the Department of Regional NSW Community Local Infrastructure Recovery Package, will include: design and construction of internal accessways, new flood-resilient parking, design, construction of footpath along riverbank, new and refurbished shelters, improved accessibility, new barbecues and park furniture and widening of boat ramp.

An all-accessible pontoon for full access to the river has been completed, as well as a new dog-park facility, the first of its kind for the local area, which has generated a high level of community interest and requests for similar facilities to be constructed in other towns and villages. The revamp follows flooding and extensive damage of the popular riverside reserve in 2022. The work is in line with the objectives of the Corcoran Park Masterplan. The contracted project is planned to be undertaken in stages to minimise disruption to park users where possible. 

Sporting facility restoration program

Flood-damaged recreational assets throughout the Clarence Valley now have a new lease on life. Ten tennis court complexes and eight synthetic cricket pitches were returned to pristine condition. The program included:

• Tennis courts at Braunstone, Brushgrove, Coutts Crossing, Iluka, Minnie Water, Ulmarra, Waterview Heights, Flinders Park Yamba, Lions Park Yamba, Ngayundi Yamba Sports Centre.

• Cricket pitches at Brushgrove, Ilarwill, JJ Lawrence Field South Grafton, Lawrence, Wherrett Park Maclean and Ngayundi Yamba Sports Centre.

In addition, reserve road repairs were carried out at Ngayundi Yamba Sports Complex and Pippi Beach car park. A new changeroom was also completed at the Ngayundi Sports Complex and the Grafton Netball Courts Upgrade completed. This project included the design and construction of eight outdoor hard courts and lighting, with provisions for up to five additional courts.

Playground Renewal Program

Playground Renewal Program projects were completed or are progressing, with each site at varying stages of construction. Locations that are part of the program include Lions Park Yamba, Wherrett Park Maclean, Bailey Park Ulmarra, Tucabia and Waterview Heights.

Additional completed and ongoing projects include:

Outdoor furniture replacement projects were completed as required. Working with groups to upgrade Junction Hill and Braylesford Park for improved facilities. 

FOOTPATHS AND SHARED USER PATHWAYS

An extensive number of footpaths and shared user paths were completed as part of the ongoing Pedestrian Access and Mobility Plan and Bike Plan. Pedestrian and cycle links from Grafton to Maclean, Maclean to Yamba and from Woombah to Woody Head are being considered. While walking trails are being considered from The Glen to Maclean.

Completed works include:

• River Street, Yamba between Queen Street and Beach Street and between Wooli Street and Harbour Street.

• Hoof Street, Grafton connects pedestrians and cyclists from Queen Street to the newly upgraded Jacaranda Park.

• The final section of a 1200m long shared user path on Big River Way, South Grafton from McAuley Catholic College to Bunnings.

• Orion Drive, Yamba, between Palm Lake Resort and Yamba Road.

• Cameron Street, Maclean between the M1 Interchange and Jubilee Street.

William Agar Park

Construction of a new accessible walkway connecting William Ager Park to Pippi Beach Reserve, Yamba was completed. Works include 450 square metre boardwalk and viewing platforms and 125 square metres of concrete path. The upgrades improve pedestrian access and coastal viewing opportunities and an inclusive, safer and more comfortable walking experience.

INTERNAL DIGITAL MANAGEMENT SYSTEM

Progress was made on Council’s new digital management system, CiAnywhere, with the data-base being uploaded to the cloud, enabling better project delivery outcomes. The management system is already improving outcomes, including completion of 10 bridges in 12 months instead of the planned six. 

WATER AND SEWER

A survey has been completed with Ulmarra village residents in relation to a sewerage feasibility study and a consultant has been engaged to review the opportunity and the cost as per Council resolution. The outcome of this will be reported in Council in 2023/2024. 

The rollout of ClearSCADA, a high-tech computer monitoring system for sewage treatment plants and pump stations is beingmprogressively completed. The system enables data and analysis to be accessed off-site in real time. The technology increases efficiency by removing the need to be on site to gather data, and optimises response times to any issues identified.

A Sewer Relining Program was established after Council conducted a comprehensive CCTV inspection of the Clarence Valley’s sewer network and identifying the areas that needed urgent repairs. Council acted quickly to secure a $1.5M budget and rectified the issues.

Upgrade done on Y1 Sewerage pump Station in Yamba, creating extra capacity and removing several work health and safety issues.

New pumps were installed at Wherrett Park in Maclean and Bacon Street in Grafton to reduce ponding during high rainfall events. The increased pumping capacity at Wherrett Park improves flood resilience for the multi-use recreational facility which caters for football, cricket, netball, children’s playgrounds, a skate park and community fitness equipment.

Further upgrades to drinking water treatment facilities have been completed at the Rushforth Road Water Treatment Plant, securing certainty of clean water supply. A 4,500 square metre high-density polyethylene liner has been installed on the recently constructed $800,000 nine megalitre clarifying lagoon to prevent sedimentation run-off and make the structure easier to clean.

Roll out of a new water meter reading platform was introduced to enable extra data gathering.

Council has a strategic and collaborative approach to economic development. Council has done significant work in 2022/2023 to build our economic capacity and continue to enable the development of local businesses, tourism, industry growth.

STRATEGIC PLANNING

Strategic planning activities focused on progressing a Local Growth Management Strategy, which is a key action from Council’s Local Strategic Planning Statement 2020 and Delivery Program 2022-2025. The Local Growth Management Strategy comprises of four key sub-strategies which include the Employment Land Strategy, Rural Lands Strategy and Green Infrastructure Strategy which were completed during 2022 and 2023, and the draft Local Housing Strategy which is underway.

Overall, this strategic planning approach will inform decision making for land use planning, development applications, investment, advocacy, future project prioritisation and resource allocation for the next 20 years.

Another focus for Council this year was the continued delivery of the Hinterland Cluster Development Tourism program. The program is in-line with our 2016 Tourism Strategy which aims to disperse coastal visitors to explore our inland areas.

Delivering on the objectives in the Urban Tree Policy, Council continued the Urban Tree Planting Program, with 305 tree planted throughout the valley, including 36 new Jacaranda trees in Grafton.

Council endorsed a submission to the draft North Coast Regional Plan in August 2022 to reinstate Grafton as a regional city. The submission was forwarded to the Department of Planning and Environment. Despite Council’s efforts, the final North Coast Regional Plan, released in December 2022, retained Grafton and Ballina as strategic centres and Tweed Heads, Lismore, Coffs Harbour and Port Macquarie the regional cities.

The Lawrence Community Economic Development Plan is under development as part of the program, and community engagement drop-in sessions have been held in Lawrence.

The Clarence Riverway Master Plan II provides an up-to-date strategic action plan to guide tourism policy and investment in the region. A revised plan was adopted by Council in August 2021 and has been used to generate funding and guide strategic development initiatives along the Clarence River and in its towns and villages.

DEVELOPMENT

Development and construction activity was consistent, with overall approval numbers generally stabilising to pre-covid levels. Overall estimated capital investment value remained above average.

Council’s corporate systems and development and planning departments, made improvements to the public DA database, called DA Track It. The application on Council’s website enables the public to access more detailed information on development applications.

Development related legal costs were low, with one matter successfully resolved in the Land and Environment Court.

SUPPORTING LOCAL BUSINESS AND INDUSTRY ENGAGEMENT

Council supports the sustainable growth of local industries and provides support for community and business led innovation. We aim to create an affordable and attractive environment for local businesses to flourish and enhance the diverse and vibrant Clarence Valley community.

Council continues to engage with business chambers, stakeholders and community groups to support economic development and collaboration. The Economic Development and Tourism Advisory Committee was established and includes a diverse group of community members. The committee provides advice and guidance on economic development and tourism and the implementation of relevant plans and strategies.

The Load Local Love campaign continued for a second year, supporting and promoting local market opportunities that benefit small business and the agricultural sector.

Local farmers and community markets continued to be promoted on social media, the website and through brochures.

EMPLOYMENT

Council is committed to attracting new investment to the Clarence Valley and creating opportunities for employment growth. We aim to achieve diverse employment and education opportunities that allow young people and families to stay in the area.

The Employment Land Strategy, adopted by Council in June 2022, provides an up-to-date assessment of our employment generating areas. The strategy provides short, medium and long term actions to support local business, grow the economy and achieve Council’s vision for the Clarence Valley to be a community of opportunity, aligning with our Community Strategic Plan and the Clarence Valley Regional Economic Development Strategy.

The unemployment rate is an important indicator of the economic success of an area. A low unemployment rate can indicate an affluent area with a high rate of access to jobs. The latest available data is from the March 2023 quarter and shows the unemployment rate in Clarence Valley Council area was 4.6%.

TOURISM

The Clarence Valley offers breathtaking natural attractions and is a popular destination for local, national, and international visitors. They make a significant contribution to employment and the ongoing prosperity of the Clarence Valley.
Council recognises this essential contribution to the local economy and has delivered on objectives to promote growth in the Clarence Valley.

Council promotes our region through our tourism brand, My Clarence Valley. The brand shares spectacular imagery of the Clarence Valley to international audiences on Instagram and Facebook, and communicates directly with new and returning visitors eager to experience what the Clarence Valley has to offer. This financial year the brand reached 50,000 social media followers online and significantly boosted tourism in the valley.

Council collaborated with popular television show Fishing Australia to, promote the Clarence River to more than a million people around the nation and beyond. Filming for two episodes of the show was facilitated and supported in line with the Hinterland Cluster Development Tourism Program and objectives of the Clarence River Way Masterplan II. The plan aims to establish the river as the primary driver of destination development, from the coast to the upper reaches.

Clarence Valley’s coastal region attracts many visitors each year and is a major asset to our local economy. Our hinterland region also offers opportunities for tourism and economic growth so Council has promoted it to a greater extent, in-line with the Hinterland Cluster Development Tourism Program.

Council increased the promotion of one major natural attraction, the Clarence Canoe & Kayak Trail. The trail provides access to the three spectacular river systems in the Nymbodia, Mann and Clarence rivers.

There has been an increase in visitors and interest following important search engine optimization (SEO) updates to our website, resulting in more page views, and more requests for brochures. The destination was featured in the Australian Traveler magazine’s list of 100 emerging destinations and experiences, a credit to the work of Council’s tourism team.

GRAFTON REGIONAL SALEYARDS

Grafton Regional Saleyards received a $1.2 million upgrade. Funded by the Department of Industry, Science, Energy and Resources are being delivered to the Grafton Regional Saleyards. The upgrades were made to improve operator safety, animal welfare and efficiency of pre-sale cattle processing. Upgrades to facility security were also completed, including the installation of a CCTV security system. This infrastructure is key in the ongoing security of the facility and protection of the asset and livestock.

EVENTS

There has been an increase in events, with the sector returning to pre-covid levels of attendance. Council engaged with State Government, Regional Development Australia, Destination NSW, Destination North Coast and the wider tourism and hospitality sector to successfully promote events to the widest possible audience outside of the Clarence Valley.

In May 2023, Council partnered with the Grafton Chamber of Commerce and Grafton Jacaranda Festival Committee to deliver Prince Street Marketta, an event to celebrate Grafton’s main street as part of the Rediscover Grafton project. This event saw local hospitality businesses serve street food to over 5000 people who were entertained by a range of local musicians and performers, celebrating our local businesses.

Council continued it’s support for a number of existing and new events in the Clarence Valley such as Jacaranda Festival, Maclean Highland Gathering, Yamba Hot Rod Run, Groove on the Grass, ValleyFest Country Folk Festival, Carols by Candlelight, Copmanhurst Calling and Ulmarra Picnic in the Park.

Council continued partnering with local event organisers to deliver exciting, vibrant and appealing events in the Clarence Valley through Council’s Special Event Sponsorship program. The Special Events Sponsorship program contributed $90,000 to support the delivery of 21 new and existing events in the Clarence Valley including the Jacaranda Festival, the 118th Maclean Highland Gathering, Yamba Hot Rod Run, Groove on the Grass, ValleyFest Country Folk Festival, Carols by Candlelight, Copmanhurst Calling, Ulmarra Picnic in the Park, Clarence Valley Camp Oven and Music Festival, Lower Clarence Dance Eisteddfod and Grafton Aero Club’s Wings and Wheels Open Day.

In 2022, 578 surveys on the Jacaranda Festival were filled out by visitors at the Visitor Information Centre at Grafton Regional Gallery. Most were on behalf of a group of two or more people.

With natural disasters becoming more frequent and intense, more people and assets are being exposed and are vulnerable to these disasters. We need to be a forward-thinking community and plan to live sustainably. Clarence Valley’s natural environment features extensive river networks and catchments, floodplains and wetlands, vast beaches and coastline, national parks and diverse natural habitats, scenic mountain ranges, rural hinterland and productive agricultural land.

GREEN INFRASTRUCTURE STRATEGY

Council developed a Green Infrastructure Strategy, which focuses on environmental and open space areas in our towns and villages. The strategy plays a key role in supporting the priorities in the Community Strategic Plan – The Clarence 2032. In line with Council’s principles for valuing, respecting and actively participating in the care and management of the Clarence Valley’s natural environment for current and future generations.

Clarence Valley’s natural assets provide a wealth of ecological, cultural and well-being benefits that are crucial to our identity and future. They are a major drawcard for people to live, work and visit the area. Looking after our natural areas and managing natural hazards are essential for sustainable prosperity. While the Green Infrastructure Strategy is a new strategy for Council, valuing and planning for sustainable environmental outcomes for our community is already part of our planning practices.

The Clarence Valley already consists of a large network of green infrastructure which Council has significant experience in managing through existing planning and maintenance practices.

Implementation of the Green Infrastructure Strategy will enhance the awareness and role of green infrastructure provision, and provide controls (like the Local Environment Plan or Development Control Plans) as well as decision making about resourcing, asset management, capital projects and other activities of Council. The Strategy has identified six priority areas for green infrastructure: biodiversity sensitive urban design; street tree canopy cover; parks and open space; connected places and communities; sustainable waterways; and, improved governance.

RURAL LANDS STRATEGY

Council adopted the Rural Lands Strategy in June 2022. It provides a framework for managing growth, change and development of rural land in the Clarence Valley to the year 2041 - a 20-year timeframe.

The strategy seeks to address and pre-empt a range of issues including land-use conflict and sustainability while incorporating social, cultural, economic and environmental values. The study area of this strategy encompasses Clarence Valley’s ‘rural lands’, meaning all land that is currently zoned under the Clarence Valley Local Environmental Plan 2011 as follows:

• RU1 Primary Production

• RU2 Rural Landscape

• RU3 Forestry

• C2 Environmental Conservation

• C3 Environmental Management

These areas comprise 75% of all land in the Clarence Valley, being approximately 69% rural zones and a further 6% conservation zones. The extent of rural lands within a single local government area is relatively unique on the east coast of NSW. The agriculture, forestry and fishing sectors have been a foundation of growth of the Clarence Valley ever since the area was first settled in the late 1800’s. The combined agriculture, forestry and fishing sector had an output value of $430 million in 2020/2021, growing substantially over an extended period. Equally important is the protection of key biodiversity assets and landscapes of Clarence Valley’s rural lands. Striking a balance between agriculture and other rural land uses is a key theme within this strategy. Emerging opportunities in tourism and recreation, as well as the management of conservation lands within the rural landscape, are also key considerations.

INTERNAL ENVIRONMENTAL AUDIT

Council completed an Internal Environmental Audit for Council’s on-ground and infrastructure activities. Audit recommendations will inform the delivery of project management, staff education and adjustments to internal procedures to ensure improved environmental management of Council works. A draft Environmental Management Policy was prepared consistent with audit recommendations and an Environmental Management System will be developed over the next two years.

BIODIVERSITY AND NATURAL ENVIRONMENT

Conserving and enhancing the Clarence Valley’s natural environments, ecosystems and native flora and fauna is a priority for Council.

Waterways

In July 2022, Council updated the Sustainable Water Controls in the Clarence Valley Development Control Plans. These controls ensure new developments achieve best practice for managing water quality, meaning better outcomes for our waterways.

Caring for our Coastal Emus Project 

The Caring for our Coastal Emus Project is a collaboration between local landholders, Council, the NSW Department of Planning and Environment, and the Coastal Emu Alliance, to protect Coastal Emus and their habitat. The project won the Natural Environment Protection and Enhancement Award at the 2022 Local Government NSW Excellence in the Environment Awards. With an estimated population of less than 50 birds remaining, a major focus of the project was reducing the risk of vehicle strike along the seven kilometre section of Brooms Head Road at Taloumbi, where endangered Coastal Emus commonly cross. Council installed two vehicle activated signs and ‘Emu Zone’ road marking patches to signify the identified crossing zone. This was achieved in collaboration with the Lions Club of Clarence - Environmental, NSW DPE Saving Our Species Program and Transport for NSW.

Koala Conservation

As part of a $190 million state-wide initiative that aims to double koala populations in NSW by 2050 the NSW Department of Planning and Environment (NSW DPE) commenced a project to generate up-to-date mapping of koala populations and habitat. Lawrence, Waterview Heights, South Grafton and Coutts Crossing were identified as priority areas for this study as they also contain future development potential. The results of further detailed surveys in 2023/2024 will inform future planning, management and protection to increase to increase koala numbers. In an effort to reduce the number of koalas being injured and killed by vehicle strike, Council will install several electronic signs in key locations to alert motorists of koalas being active in those areas. These trailer-based and portable variable message signs will be used in different locations and will enable for a variety of messages at relevant locations to alert the travelling public to be mindful of wildlife crossing roads.  

Maclean Flying Fox Management Plan

Incursion of flying foxes into urban areas continued to be managed in accordance with the Maclean Flying Fox Camp Management Plan. The establishment of a temporary flying fox camp in Grafton was managed through assistance to reduce private property damage and included street tree management works in close liaison with residents and Essential Energy. Flying foxes have not returned to this temporary Grafton camp since late-March 2023.

Weed Control Activities

Council aims to reduce the volume of chemicals used for weed control activities by five per cent each year and to use safer alternative control methods. In 2022/2023 the use of chemicals was reduced by >9% compared to the previous two financial years. Specialised GPS mapping and spraying drones were successfully trialled during the summer to control weeds on Susan Island. This program will continue in 2023/2024.

Coastal Management

Coastal Management Programs are essential legislative documents that detail how the coastline and estuaries will be managed and what activities the State Government will fund. Examples of common projects in the Clarence Valley include beach nourishment and revetment structures. Council has two Coastal Management Programs which will help identify and evaluate management options. 

Clarence Valley Coastline Coastal Management Programs

• Scoping study completed.

• Consultants engaged to develop coastal hazard lines for future weather events under higher sea levels. This will help identify risks and guide future management decisions.

• The finalised hazard assessment (Stage 2) is still being prepared and will be before the Council at the end of 2023. The outcome of this will guide step 3 and 4.

Clarence River Estuary Coastal Management Program

• Completed scoping study adopted  by Council in September (Stage 1).

• Funding for Stages 2, 3 and 4 is being sought to commence in 2023.

INDUSTRY, DEVELOPMENT AND LIVEABLE AREAS

Council aims to provide opportunities for equal access to enjoy the outdoors and incorporate accessible infrastructure in the design of open spaces. 

Disability Inclusion Action Plan

Council has been developing a new Disability Inclusion Action Plan (DIAP), co-designing it with community, which addresses opportunities for equal access for all residents to enjoy the outdoors. The plan outlines the practical steps put in place by an organisation

to break down barriers for people with disability and promote access to services, information, employment, and the rights of people with disability. There are four key focus areas in the DIAP: 

• To foster positive community attitudes and behaviours.

• Increase the liveability of our communities.

• Improve access to meaningful employment for people with disability.

• Improve access to services, systems and processes.

Development

Council has improved methodology for DA related ecological assessments. Council’s website has been updated to include current information for lodging development applications and construction certificates using the NSW Planning Portal. A new development application matrix has been created to require ecological assessments consistently be prepared and provided when a proposed development has an ecological impact.

Open Spaces

305 trees planted throughout the valley, including 36 new Jacaranda trees in Grafton, as part of the Urban Tree Planting Program, delivering on the objectives in the Urban Tree Policy.

Grafton Regional Saleyards

Council supports sustainable agricultural through the operations, maintenance and administration of the Grafton Regional Saleyards.

Tourism

Tourism is an essential contribution to the local economy and it is important to consider any associated environmental and social issues to ensure visitors have a low impact on the environment. Council’s My Clarence Valley brand promotes the Clarence Valley’s natural assets from the coast to the hinterland, including national park camping grounds, walking tracks, the Yuraygir Coastal Walk and the Clarence Canoe and Kayak Trail.

WASTE

Council continued to maintain the Grafton Regional Landfill facility, two transfer and recycling centres and six waste disposal and recycling facilities.

A new $5.5 million landfill cell and leachate pond at Grafton Regional Landfill and Resource Recovery Centre was installed and expands the facility’s waste capacity by 220,000 cubic metres for the next five years.

A new 10-year contact was awarded to JR Richards, beginning July 1 2023, to collect waste and process recyclables and organics.

This also marked the start of a more flexible and efficient bulky waste collection service which had been months in the planning.

The Grafton Regional Landfill has the greatest spare capacity of any landfill south of the Tweed and is the envy of most Northern Rivers councils.

CLEAN DRINKING WATER

Several installations to mitigate future risk of clean water shortages in our water supply system were completed in February.

A high-density polyethylene liner was installed on the recently constructed clarifying lagoon at the Rushforth Road Water Treatment Plant to prevent sedimentation run-off and make the structure easier to clean. Provision of clean drinking water to residents was strained by multiple factors which led to a Boil Water Alert for Coutts Crossing and Level 4 Water Restrictions for the Clarence Valley in January.

These factors included high turbidity levels in Shannon Creek Dam since the March 2022 rainfall event (influenced by 2019 bushfires), rainfall events impacting turbidity in Nymboida River, return flow from Coffs Harbour interrupted by a switchboard fire at Karangi Dam, and very high water consumption during hot weather.

The installations minimise the risk of similar restrictions being imposed in the future. Council continues to carry out 24/7 monitoring of the water supply scheme.

ENERGY EMISSIONS

Clarence Valley Council aims to have greenhouse gas emissions to be at least 40% lower than 2017 levels before 2030, with long term goals to reach net zero emissions by 2050. Meanwhile 50% of Council’s electricity needs will be from renewable energy before 2030, with the long term goal to be 100%.

Council has improved its capacity to respond to natural disasters while taking a major step towards meeting its renewable energy targets. Council’s $900,000 solar upgrade and battery storage project located at the Rushforth Road Works Depot in South Grafton has been specifically designed to improve capacity to respond to natural disasters.

Planning to significantly reduce landfill carbon emissions by enhancing capture and flaring of landfill (methane) gas has progressed.

The potential for renewable electricity generation using landfill gas at the Grafton Regional Landfill. Additional solar investment progressed in 2022/2023 with more developments in this space proposed for 2023/2024.

LED lighting has been introduced at outdoor parks and facilities across the Clarence Valley including Hawthorne Park, Clarence Valley BMX Club and McKittrick Park, reducing emissions by approximately 40 percent with estimated cost savings of $357,000 per year. Solar-powered LED lights were also installed in Ford Park, Yamba.

ACTION ON CLIMATE CHANGE

Council is committed to leadership on climate change through education and action.

Progress is being made on the solar farm and landfill gas electricity generation projects at the Grafton Regional Landfill – Smart Energy Park.

Council recruited a new Environmental Officer (Climate Change). Our new team member has commenced delivering action to implement the actions of the Council’s Community Energy and Emissions Reduction Strategy.

The Climate Change Advisory Committee continued to consider a range of matters throughout the year. The purpose of this committee is to advise and make recommendations to Council on specific initiatives that Council and/or the community may undertake in response to climate change, and educational and other strategies that Council may implement to encourage the Clarence Valley community in its response to climate change.

Preliminary scoping has commenced for the preparation of a Climate Adaptation Strategy in 2023/2024.

REGULATORY CONTROLS FOR A SAFE AND SUSTAINABLE ENVIRONMENT

Council’s Environment and Regulatory Services Directorate maintained regulation of companion animals, public health (food and skin penetration premises), public parking, development applications and development-related matters, environmental pollution, on-site waste water systems, cemeteries and priority weeds throughout 2022/2023.

Preliminary scoping has commenced for the preparation of an Environmental Auditing and Compliance Strategy and an Animal Control and Animal Shelter Strategy.

These Strategies are due to be prepared in 2023/2024. Council submitted the following motions to the 2022 Local Government NSW Conference and all were supported.

• Motion 57 Clarence Valley Council - Increase maximum penalties for water offences.

• Motion 66 Clarence Valley Council - Issuing of fines for environmental damage, Roads Act.

• Motion 95 Clarence Valley Council – Issuing of fines for environmental damage.

Through effective community engagement and customer service, Council can provide a strong local democracy with an actively engaged community, effective partnerships and deliver services to meet residents’ needs. By focusing on responsible economic management, sustainability, social equity, and effective governance, Council is able to plan for the future by delivering on current projects and services.

CUSTOMER SERVICE

New Call Centre

A new phone system for the Customer Contact Centre commenced in August 2022. This service is allowing critical messages to be prioritised in real time such as a road closure or a water main break. It also assists customers with options for direct enquiries, and estimated wait times until calls are answered.

COMMUNITY ENGAGEMENT

Community engagement allows Council to make informed and sustainable decisions. It involves the community in decision making and enables Council to strengthen relationships with residents, organisations and stake holders. The Community Engagement Strategy guides Council’s consultation with the community to ensure our local community can participate in the decisions that affect their lives and their environment. Councillors and Council staff meet with community members to discuss priorities and concerns as well as projects and initiatives of Council to support positive community outcomes.

The Leadership Team held in-person engagement sessions with community in these locations in 2022/2023 :
• Malabugilmah & Baryulgil
• Copmanhurst
• Brooms Head
• Ewingar
• Harwood
• Maclean
• Nymboida
• South Grafton
• Coutts Crossing
• Ashby
• Minnie Water

A highlight for the year was the collaborative community engagement program Council delivered to consult with community on two strategic documents – the Active Transport Strategy and the Disability Inclusion Action Plan.

Engaging with community on multiple projects at once had several successful outcomes, including: stakeholders being involved and informed decision making in various projects at once; feedback was used to inform both projects; reduced the load on community to attend multiple engagement sessions; community champions were identified and invited back for further consultation throughout the process on both projects. For example, a community member who attended a drop-in session to discuss the Disability Inclusion Access Plan later took consultants working on the Active Transport Strategy on a tour of Maclean to point out access issues and lack of crossing points in the village. This feedback informed both strategies.

The Councillors’ Listening Tour commenced in the second part of 2022/2023. Locations visited included:

• Nymboida, Hernani & Dundurrabin

• Glenreagh & Kungala

• Coutts Crossing & Brunstone

• Iluka, Woombah & Chatsworth

• Ashby & Tullymorgan

• Minnie Water

INTEGRATED POLICY & REPORTING

Annual Report – due annually by end of November of the next year. 2021/2022 Annual Report was submitted. 2022/2023 Annual Report will be endorsed and on the website before 30 November 2023

All Integrated Policy & Reporting (IP&R) documents used in 2022/2023 were placed on public exhibition and adopted by Council prior to this year commencing. The 2023/2024 required documents were adopted by Council after being placed on public submissions in June 2023.

GOVERNANCE

A Governance Framework was developed and is on Council’s website.

POLICY FRAMEWORK

Council’s Policy Framework was updated in 2022/2023, as well as a number of policies being reviewed, updated, out for community feedback via public submission, and adopted by Council. Council’s policies can be found here: www.clarence.nsw.gov.au/Council/ Governance/Policies. These policies include, but are not limited to:

• Complaints Management Policy

• Fraud and Corruption Policy

• Councillor Induction and Professional Development Policy

• Child Protection Policy

• Managing Unreasonable Conduct by Complainants Policy

• Internal Report and Public Interest Disclosure Policy

• Event Sponsorship Policy

• Sports Tourism Program Policy

• Enterprise Risk Management Policy

CORPORATE SYSTEMS UPGRADE

Corporate Systems are continuously updated to ensure the security of our databases and systems. Some key achievements include:

• Continued transition of our Corporate System Platform to cloud-based technology to enable further accessibility, efficiencies and automation has been scoped and technical configuration currently underway with software provider.

• Council has met the NSW Government’s DA Planning Portal requirements, including implementing a software project that better integrates the Planning Portal with Council’s corporate systems.

• Implementation of an end-to-end project management software solution, enhancing visibility in how we manage projects from design through to delivery, is underway with key user training and testing scheduled for March 2023, and full implementation in Q1 2023/2024 with cloud migration.

• Cyber Security continues to be a focus for Council with continual updates and reviews occurring to ensure best practice system security processes are applied and our systems are protected.

• Corporate system reports and dashboards are continually being designed, enhanced, and written as further system upgrades are completed ensuring access and transparency across data that can inform decision making processes. Some dashboards created to date include asset defect completion reporting, plant utilisation analytics, Operational Plan Action status reporting, and correspondence KPI reporting.

ANNUAL FINANCIAL STATEMENTS

Natural disasters (floods) impacted Council’s ability to access and account for impaired assets and delayed completion of the Annual Financial Statements.

Council was granted an extension to submit the statements, and these were completed and submitted in March 2023. The annual statements are placed on Council’s website, once adopted by Council.

REVIEWING SERVICES AND SERVICE LEVELS

The 2022/2023 service review program included the following services:

• Information & Technology

• Customer Service & Records

• Tourism

• Public Libraries

• Museums

• Local Roads

• Stormwater

• Parks and Reserves

• Sporting and Aquatic Facilities

• Quarries

• Floodplain and Estuary Management

• Natural Resource Management

• Cemeteries

This is a new program for Council and outlined in the IP&R guidelines. Due to the nature of the reviews, they will be finalised in 2023/2024.

AUDIT RISK IMPROVEMENT COMMITTEE (ARIC)

The ARIC provides information to Council for the purpose of improving the Council’s performance of its functions. The Committee aims to review and provide advice on Council’s operations, such as:

• Compliance

• Risk Management

• Fraud Control

• Financial Management

• Governance

In 2022/2023 the committee met four times and a first-year status report was completed and tabled at the July 2023 Council meeting and is on Council’s website. Council completes a three-year internal audit program.

The first year of this program was conducted in 2022/2023. Highlights included:

• Environmental and WH&S Management internal audits and actions were continued to be worked on.

• HR/Payroll Health Check by the Internal Auditors was completed with actions being worked on.

• Other internal reviews conducted included: Legislative Compliance Process; Policy Management Process; State Archives Process; and, Fraud and Corruption controls.

• 100% of audit recommendations were accepted.

• 100% of auditees believed performance audits helped improve the performance of audited activities.

• 75% of audits completed by agreed due date