Engaging online allows you to have your say in the Council’s decision making process in your own time and comfort:

• You don't have to attend community meetings at a set place and time, you can contribute at a time and place that suits you.
• It is a quick, safe and convenient way to have your say on a range of issues and topics.
• It is a great way to keep up to date and contribute your views on issues affecting your community.
• You can see what other community members think about an issue or topic, respond with your own views and engage in a discussion.
• It allows for a range of different people, with different views to discuss matters that impact on their community.

Knowing a little more about who you are and how you use the Clarence Valley will ensure we get a higher quality of data to go along with your feedback. The data will help us determine for example, if shoppers have different feedback to residents or students in the LGA. It will also help us to target feedback from specific groups (e.g. age, gender) and in-turn will provide a richer and more valuable response to help Council make decisions.

All comments, ideas and suggestions are collated and used by the relevant project officer to inform the development of strategies, programs, activities and designs, or to gain an insight into community views and opinions.

Often, feedback provided online is used in conjunction with other face-to-face consultation activities such as workshops, meetings, open days or surveys.

When each consultation closes, all contributions are compiled into a report, which will be presented to Council when considering the particular matter.

All feedback provided during consultation will be considered, however this does not mean that every suggestion can be taken on board and adopted as proposed.

If you have any questions about content, or Council's consultation and engagement process, please email us at communitydevelopment@clarence.nsw.gov.au or contact the Customer Centre on (02) 6643 0200 between the hours of 8:30am - 4:30pm Monday to Friday.

If you have a question regarding a specific project currently open for consultation, please contact the relevant project officer. Their contact details can be found in the Team Members section for each project.